Landlords

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Owning and maintaining a rental property is a specialised business. A professional property manager works in the best interests of you, the property owner, and has the time, knowledge and expertise to effectively manage your property on your behalf.

Your property manager has to act as your eyes and ears so establishing a relationship based on trust, being easy to contact and keeping you up to date with all pertinent matters relating to your property are our top priorities. We are readily available via phone or email whether in the office or on the road and we also operate a 24 hour mobile number so a Duty Manager is available at all times to handle emergencies. In fact we’re so confident of the quality of our property management service we guarantee it in writing – see Our Guarantees.

As specialist property managers we tailor our communication to each individual landlord. However, at a minimum, we believe the basics should include the following:

• Statements, once a month to keep you up to date on the status of your investment.
• Access to our online web system for 24/7 access to your rental property information.
• A written property inspection report either quarterly or six monthly (your management agreement with us will specify the regularity).
• A bi-monthly newsletter for investment property owners.
• During letting we will update you at least twice a week with progress reports and when applications are received.
• Should a maintenance or repair issue arise, you the owner will be advised of this. Your property manager can then make the necessary arrangements to complete the work required. If the issue is complex or potentially costly we will obtain quotes for you before any work is carried out so you can make an informed decision about how you would like us to proceed.

Click here to find out more about why people choose The Locals Property Management team or call us for a chat or a free appraisal today!

Nikki Bennett on nikki@thelocals.co.nz or 021 970525 or Rachel Hawes on rachel@thelocals.co.nz or 021 485778